Tough question, right? With all the suppliers that are out there, how do you choose the right one?
And to be honest, it’s not always easy.
Every supplier seems to sound the same…selling you brands you’ve never heard of before…using terminology you’re not familiar with. Confusing, right?
AND to make matters worse…you really do need to get it right.
Well, a good supplier will recommend high-quality components for panels and inverters. They’ll recommend the right size. The right design. The right price…. AND, they’ll install the system properly.
In fact, they can be the difference between a smooth buying experience to a horror story. So it’s important to choose carefully.
But how do you choose the right one?
Well, let’s get started.
First things first, let’s look at the accreditations that are out there.
Have you heard of the Clean Energy Council before? If not, they’re the peak body for renewable energy in Australia. One of the main things they do is improve standards in the industry through their accreditation schemes.
The first scheme they run is the Clean Energy Council Accredited Installer scheme. In this program, they train and accredit installers to ensure your system meets industry best practice standards.
The program currently has over 5000 accredited installers who you can choose from, and if you want to claim the Federal Rebate (the STC scheme), the installer needs to be one of these.
Here’s the logo you’ll see, if they are an accredited installer.
The other scheme they run is known as the Approved Solar Retailer Scheme. Companies that are part of this program have signed the Solar Retailer Code of Conduct which means they’ve committed to supplying you with quality products and complying with consumer protection law.
And now comes the important part.
If you want to claim the state rebate, the supplier needs to be a Clean Energy Council Approved Solar Retailer. This is one of the core requirements of the Solar Homes program.
So how do you know if they are? Well, this is the logo you should look out for.
So, what else should you look out for?
Well, here are some key questions you should be asking.
- Does the quote look professional? Is it formally presented with a design of your system included? Or is it just a handwritten quote? Make sure it’s the former.
- Has the company been around for long? Can you believe over 500 solar companies have gone into liquidation in Australia? Pretty incredible right? So, look for a company that’s been around for a while as it’s likely that they’ll also be around for the future.
- Is the supplier offering you at least a 5-year installation warranty? This is the warranty that will cover you if there’s anything wrong with the installation itself. So, it’s important to make sure you’re covered for at least 5 years.
So, these are the fundamentals of getting it right.
But we need to be frank with you.
Though the Clean Energy Council Approved Solar Retailer scheme can help point you in the right direction, like any program, it’s not perfect.
And with about 100 companies part of the scheme, there’s still a lot of research you’re going to need to do to sift through that list. Maybe enough to put you off the whole process.
And we’ve all been there haven’t we? We’re excited about a new project or idea, but sometimes life gets in the way.
We get it.
At Positive Charge, we think that there are a lot of benefits to solar. And we want as many people (people like you!) to reap those benefits.
So, to help make this whole process just that little bit easier, we run our own vetting processes to help you install solar with confidence and ease.
So instead of needing to filter through hundreds of suppliers, we can put you in touch with one supplier that you know has already been thoroughly vetted. Reassuring right?
So, what do we do exactly?
Well, we have a rigorous selection process, where we test our suppliers’:
- Product quality
- Warranty length
- Customer service
- Financial sustainability
- Company values
And of course, all of our suppliers are Clean Energy Council Approved Solar Retailers, so that you’re eligible for all the rebates.
And how do we know this process is thorough?
Well, we partner with 24 Councils across Australia, so we know we have to get it right. We also have a dedicated supplier manager who closely tracks our suppliers’ performance, so you can rest assured you’re installing solar with confidence.